Protecting customer information and data is always a crucial issue for us; therefore, we only use the name and some information related to the transactions between us and the customer in certain cases outlined in this privacy policy.

We only retain customer information when required by law or for the purposes for which it was collected.

Customers can visit our website https://saigonrachgiahotel.vn/ without providing any personal information.

If customers do not fully understand or have additional feedback regarding this privacy policy, please send an email to info@saigonrachgiahotel.vn.

We are always ready to listen to customer feedback.

PURPOSE AND SCOPE OF INFORMATION COLLECTION

We only use customer personal information internally within the company.

We will not sell or share customer personal information with any other third party.

The information we collect includes: Name, Phone Number, Address, Email.

SCOPE OF INFORMATION USAGE

The above information will be used for one or all of the following purposes: Providing services and information through our website as requested by customers.

Notifying company activities, providing related service information, and customer support.

Using the information provided by customers to support customer management and identify user demographics to customize the website to suit customers.

We will use customer personal information to send promotional/marketing information.

INFORMATION STORAGE DURATION

Personal information provided by customers on our internal systems during the provision of services to customers or until the completion of the collection purpose or when customers request the deletion of provided information.

ADDRESS OF THE ENTITY COLLECTING AND MANAGING PERSONAL INFORMATION

Company Name: SAI GON - RACH GIA JOIN STOCK COMPANY

Established and operating according to Business Registration Certificate No. 1700547079 issued by the Department of Planning and Investment of Kien Giang Province on June 27, 2007.

Head Office: No. 844, Nguyen Trung Truc Street, An Hoa Ward, Rach Gia City, Kien Giang Province, Vietnam.

CUSTOMER RIGHTS REGARDING PERSONAL INFORMATION

If you have any requests regarding the access and modification of the personal information provided, you can:

Call directly: +84 (297) 3910268

Send an email: info@saigonrachgiahotel.vn